Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Response Guarantee

  • Each ticket that you send to our tech assistance crew will be replied to within about 60 mins. All normal issues shall be solved straight away. Yet, if the assistance request you have sent us requires assistance from a capable administrator, we’ll forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–class Tech Support Service

  • We will offer you 24x7x365 technical help and support by using a turbo–fast ticket program incorporated into your Control Panel. You can e–mail us whenever you want about any of the packages that come pre–installed on the virtual server, which include the selected Linux distribution, the server admin panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • A detailed and constantly updated collection of articles is built into our custom–built Web Hosting Control Panel. It offers you quick tips about how to conduct all of the regular website management jobs. The Help area features exhaustive how–to articles and step–by–step video courses. You can open the Help zone by pressing the Help or Video buttons in the right corner of each Control Panel section.